Leading MTSP Educates Businesses on How to Harness the Power of AI
CHARLESTON, SC – February 27, 2025 – Levifi, a leading managed technology services provider (MTSP) https://levifi.com/it-services/, reports on the ever-changing trends of Artificial Intelligence (AI) and their impact on the workplace. Levifi aims to educate businesses on evolving AI trends and how to leverage them for profitable, safe, and productive use. AI dominates headlines because it will redefine, eliminate, or transform most industries. As an IT expert, Levifi shares its insights. As AI tools become ubiquitous in everyday work, companies must implement governance to minimize risks. When implemented strategically, AI unlocks immense potential.
Trend #1: Employees are Already Using AI Tools to Perform Their Jobs
Whether organizations are aware or not, employees are already using AI tools to perform their jobs. Estimates suggest nearly two-thirds of employees use AI tools daily. The benefits are obvious: increased productivity, expanded creativity, and more efficient outcomes. However, risks exist. In industries requiring strict confidentiality or compliance standards, well-intentioned employees might misuse AI by uploading sensitive documents to unsecured tools, unknowingly exposing the company to liability risks.
Many employees have integrated AI tools into their daily routines. These tools help them complete tasks more efficiently and creatively. For example, AI can assist in drafting emails, generating reports, and even brainstorming ideas for projects (https://copilot.microsoft.com) . The productivity boost is significant, but it comes with potential pitfalls. Employees might not always be aware of the security implications of using AI tools, especially if they handle sensitive information. Companies need to educate their staff about the proper use of AI and implement policies to safeguard data.
Trend #2: The Proliferation of AI Tools Exposes Companies to More Unforeseen Risks
A lawyer using AI to assist with writing case briefings faced a fine for violating compliance regulations. Different jurisdictions have varying policies on consumer data protection. For example, California has strict data privacy laws, while New York has AI hiring laws. The rapid AI development means companies may be liable for employee actions, even those they weren’t aware of. However, AI can also reduce liability. In tightly regulated industries like insurance, “AI-Compliance Checker” tools can review marketing collateral before it gets sent out, catching potential issues early. AI is accepted in industries like cybersecurity because it adds a layer of protection against human error, such as predatory phishing emails. This acceptance will grow as AI’s ability to protect companies from themselves becomes more evident.
The “Wild West” of AI development presents both challenges and opportunities. Companies must stay informed about the latest regulations and ensure their AI tools comply with them. This proactive approach can prevent costly fines and legal issues. Additionally, businesses should invest in AI tools that enhance compliance and security. For instance, AI can monitor communications for potential breaches and alert the relevant personnel before any damage occurs. By leveraging AI for compliance, companies can mitigate risks and maintain a secure environment.
Trend #3: Smarter Intent
AI will soon understand the implied meaning and goals behind text requests. Google’s Gemini is an example of this type of multimodal AI tool. For instance, if a user asks an AI tool to remove the background from an image, AI could realize the user is creating a logo for their software business. It could then check domain availability, help build a website, and suggest potential strategic partners. As AI gets smarter, users need less expertise in generating prompts, unlocking even greater potential.
The evolution of AI’s understanding will revolutionize how we interact with technology. Instead of providing detailed instructions, users can rely on AI to infer their needs and take appropriate actions. This advancement will make AI more accessible to a broader audience, including those who may not be tech-savvy. For example, a small business owner could use AI to design marketing materials, manage social media accounts, and even handle customer inquiries. The intuitive nature of AI will streamline operations and free up time for more strategic tasks.
Trend #4: More Fluid Collaboration Between Various AI Tools
Different AI models are learning to communicate and work together more effectively. Previously, AI models required manual prompting or were restricted to generating output in their native capability. Text-based AI tools returned text-based results, photo-based AI tools returned AI-enhanced photos, etc. Now, AI models collaborate, resulting in users receiving a true “assistant” that can “think” through complex problems with expertise similar to a human expert. For example, mid-surgery AI could take a picture of an incision, search a database, and proactively alert the surgeon to abnormalities. This level of interoperability was a significant obstacle to AI growth and will likely accelerate AI’s capability over the next few years.
The integration of various AI tools will lead to more comprehensive solutions. Imagine a scenario where an AI-powered project management tool collaborates with an AI-driven financial analysis tool. The project manager could receive real-time budget updates, resource allocation suggestions, and risk assessments, all powered by AI. This seamless collaboration will enhance decision-making and improve project outcomes. As AI tools continue to evolve, their ability to work together will unlock new possibilities and drive innovation across industries.
Trend #5: Explosive Growth When Startups Capitalize on Opportunities
Hundreds of startups will offer niche AI solutions for every conceivable industry in the next few years. While many startups will offer tremendous value and help businesses solve decade-long problems, many will disappear as quickly as they launched. Business owners need access to credible vendors who are vetted regularly. Even if AI can generate financial reports, analyze legal contracts, automate supply chain logistics, and streamline complex processes across industries, these tools are only as reliable and trustworthy as their makers.
The startup ecosystem will play a crucial role in the AI revolution. Entrepreneurs will identify gaps in the market and develop innovative solutions to address them. However, not all startups will succeed. Business owners must conduct thorough research and choose partners with a proven track record. Collaborating with reputable AI vendors will ensure the reliability and effectiveness of the tools they adopt. Additionally, businesses should stay informed about emerging AI trends and be open to adopting new technologies that can enhance their operations.
Thomas Fimian, Founder and CEO of Levifi, commented on these trends, “The key is governance – establishing rules, monitoring enforcement, and course correcting. We partner with clients for safe, strategic AI adoption focused on increasing their profitability. The gains for productivity and efficiency are immense, but so are the threats if not properly managed. As an IT expert for many years, we look forward to guiding companies through their AI journey.”
About Levifi
Since its inception in 2002, Levifi has grown to be one of the most trusted names in workplace technology. Annoyed by cumbersome and outdated technology, Levifi fights for its customers in the SMB, non-profit, educational, and local government space. Our customers deserve awesome workplace technology so they can focus on reaching their goals without being hindered by dysfunctional IT infrastructure or printers and copiers that jam more than they run.
Headquartered in Charleston, SC, Levifi’s white glove service approach has earned over 750 5-star Google reviews. Levifi specializes in workplaces that care about technology and are headquartered in the Carolinas and Georgia.
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